Orr, et al. v. InterContinental Hotels Group, PLC, et al.

No. 17-cv-01622-MLB (N.D. Ga.)

IHG Data Security Settlement

If  You Used a Credit or Debit Card at an InterContinental Hotels Group (IHG) Branded Hotel Location Between August 1, 2016 and December 29, 2016, You Could Get Money from a Class Action Settlement.

A federal court ordered the Notice and this website.  This is not a solicitation from a lawyer.

(Notificación en español)

A Settlement has been reached in a class action lawsuit involving malware intrusions that affected certain Inter-Continental Hotels Corporation and InterContinental Hotels Group Resources, Inc. (“IHG”)-branded hotel, restaurant and bar locations at varying times between August 1, 2016 through December 29, 2016 (the “Data Security Incidents”).  

The affected hotel brands include InterContinential, Holiday Inn, Holiday Inn Express & Suites, Candlewood Suites, Crowne Plaza, Staybridge Suites, and Hotel Indigo.  The specific hotel locations and time frames during which the IHG-branded hotel, restaurant, and bar locations were affected by the Data Security Incidents are available in the "Property List" in the 'Documents' section of this website.  

The Settlement includes all persons who reside in the United States and used a payment card at the front desk of an affected hotel location or to make or attempt to make a purchase at an affected restaurant or bar location (identified in the 'Documents' section of this website) during the period in which that hotel, restaurant, or bar was affected by the Data Security Incidents.  

The Settlement provides for payments to people who submit valid claims for documented out-of-pocket expenses of up to $250 that either of the Data Security Incidents was a contributing factor to the expense being incurred, and for reimbursement of documented fraudulent and unauthorized losses of up to $3,500 that were more likely than not caused by the Data Security Incidents. The total payments to the class are capped at $1,550,000.  

Your legal rights are affected even if you do nothing.  

Read the Notice carefully.

Your Legal Rights & Options in this Settlement
Submit a Claim                                                             You must submit a claim to get a payment.
Deadline September 12, 2020.                                                                                                      

Ask to be Excluded                                                                                   

This allows you to sue IHG over the claims resolved by this Settlement. You will not get anything from this Settlement.                       
Deadline August 12, 2020.
Object            Write to the Court about why you do not like the Settlement. You can still get a payment.
Deadline August 12, 2020.
Do NothingYou get no payment and you give up rights. 

These rights and options – and the deadlines to exercise them – are explained in the Notice.

The Court in charge of this case still has to decide whether to grant final approval of the Settlement.  Payments will only be made after the Court grants final approval of the Settlement and after any appeals are resolved in favor of the Settlement.  Please do not contact the Court with questions.
This website is authorized by the Court, supervised by Lead Class Counsel and controlled by the Settlement Administrator approved by the Court. This is the only authorized website for this case.

For more information please call 1-833-913-4210.


Please read for a full explanation of the settlement and your options and all applicable timelines.


Contact us with any inquiries, comments, and/or requests.

Submit Claim

Click here to safely and securely submit a Claim Form.

Important Dates

  • Exclusion Deadline

    Wednesday, August 12, 2020
    You must complete and mail your request for exclusion so that it is postmarked no later than Wednesday, August 12, 2020.  See FAQ 17.
  • Objection Deadline

    Wednesday, August 12, 2020
    You must file your objection(s) with the Court no later than August 12, 2020, and mail a copy to Lead Class Counsel and Defense Counsel so that it is postmarked no later than Wednesday, August 12, 2020.  See FAQ 20.
  • Final Fairness Hearing Date

    Wednesday, September 2, 2020
    The Final Fairness Hearing is scheduled for Wednesday, September 2, 2020 at 10:00 a.m.  Please check this website for updates.  See FAQ 22.
  • Claim Form Deadline

    Saturday, September 12, 2020
    You must submit your Claim Form on-line no later than Saturday, September 12, 2020, or mail your completed paper Claim Form so that it is postmarked no later than Saturday, September 12, 2020. See FAQ 11.

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